Privacy policy.
Effective Date: 25 April 2025
Your Privacy and Bookmarked Studio, ABN 79 611 655 285 (collectively and individually referred to as “Bookmarked Studio”, “we”, “our”, “us”, “I” or “me”).
Who we are and how you can contact us
We are Bookmarked Studio, based in the Northern Rivers, Australia. We are committed to protecting your privacy and respecting your rights when you use this Site. This Privacy Policy applies to the products and/or services we provide on our website (www.bookmarkedstudio.com) (“Site”) and across our social media channels. It explains how we collect, hold, use and disclose data in compliance with the Privacy Act 1988 (Cth) and forms part of our Website Terms & Conditions.
This Privacy Policy does not apply to information you submit on third-party websites, even if we communicate with you there. For example, if you post on Instagram, Facebook, Pinterest, Twitter, or YouTube, that information is governed by the privacy policies of those platforms.
You can contact us for privacy-related questions by emailing bookmarkedstudio.co@gmail.com.
We will only use your personal information in compliance with Australian Privacy Laws (Privacy Act 1988 (Cth), Australian Privacy Principles) and, to the extent applicable, the EU General Data Protection Regulation (GDPR), as well as any replacement legislation, regulations, or guidelines governing the use, storage, or transmission of personal data.
Our Role in Your Privacy
If you are a customer or visitor on our Site, this Privacy Policy applies to you.
Our Responsibilities
As the provider of products and services on this Site, we determine how and why your data is processed. We do not sell or rent your details to third parties. We are committed to protecting your privacy and want you to understand exactly what information we collect and how we use it.
Your Responsibilities
Please read this Privacy Policy and our Website Terms & Conditions.
If you provide us with any data relating to a third party, you confirm that you have the right to authorise us to process that data on your behalf under this Privacy Policy.
When and How We Collect Data
From the moment you visit our Site, we collect data. Sometimes you provide this data directly (for example, via a form or email), and other times it is collected automatically. We may also collect data when:
You interact with us on social media
You accept cookies or other tracking technologies on your device
You voluntarily submit your data to us for any reason
Types of Data We May Collect
Contact details: name, address, email
Financial information: bank/payment details when you become our customer
Purchase data: information about products or services you buy
Identification data: IP address, login details, browser type, time zone, plug-ins, geolocation, operating system
Usage data: clicks, views, time spent on pages, and other actions on our Site
How and Why We Use Your Data
We only use your data for specific, lawful reasons, including:
Operating and maintaining our Site
Providing products, services, and information
Customer support
Improving our Site and services
Detecting and preventing fraud
Enhancing your browsing experience
Market research (e.g., asking for feedback)
Informing you about events, products, services, or opportunities
Marketing (with your consent)
Monitoring compliance with our Website Terms & Conditions
We may also disclose your data:
As required by law
With your consent
Within our business
To third parties who help us deliver products/services
To process promotions or giveaways
Google Analytics and Facebook
Google
We use Google Analytics functions, including (but not limited to) display advertising and remarketing. This allows us to serve ads based on your past visits. You can learn more about Google’s data practices here and opt out of tracking here.
Facebook
We use Facebook Insights and Analytics to measure engagement and improve our services. You can review Facebook’s privacy policy here and manage ad preferences here.
Your Choices
Not providing personal data: You may browse our Site without giving us data, but we cannot provide products or services without it.
Cookies: You can disable or delete cookies in your browser settings, but some site functions may not work properly.
Marketing: You can opt out anytime by unsubscribing from emails or contacting us via our Site.
Your Rights
You can exercise your rights by emailing us at bookmarkedstudio.co@gmail.com.
Access: Request the data we hold about you (provided within 30 days unless restricted by law).
Correction: Request corrections to inaccurate information.
Objection: Object to profiling or automated decisions.
Erasure (“Right to be Forgotten”): Request deletion of your data, except where retention is legally required.
Complaints: If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Data Security
We take reasonable steps to protect your data, including:
Password-protected accounts
Reputable third-party storage providers
Limited staff access to personal data
Data Storage and Retention
Data may be processed outside Australia by service providers with appropriate safeguards.
We retain data only as long as necessary for business or legal purposes (e.g., tax compliance).
When no longer needed, data is securely deleted.
Payment Security
Payments are processed securely via Stripe with SSL encryption and PCI DSS compliance. We never store or see your complete credit card number.
Age of Consent
By using this Site, you confirm you are at least the age of majority in your state or territory. Our Site is not intended for anyone under this age, and we do not knowingly collect their data.
Cookies and Web Beacons
Cookies: Small data files to improve your browsing and help us with analytics and marketing. You can block or delete them in browser settings. More info: www.allaboutcookies.org.
Web Beacons: Used in our website and emails to track engagement and improve campaigns. You can opt out by unsubscribing from our emails.
Governing Law
This Privacy Policy and your use of the Site are governed by the laws of Australia.
Updates
We may update this Privacy Policy from time to time. Please check back periodically for the latest version. The “Effective Date” at the top indicates when this policy was last updated.